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Information Technology North Island

$1,234 · ISM Canada - Client Support Technician - Auxiliary - BC21:154

Pay Range: 18 Number of Positions: 6 Bi-Weekly Salary: $2,512.16 to $2,866.43 Bi-weekly Work Schedule: 75 hours Location: Regional, BC Job Type: Auxiliary Auxiliary Term: April 26, 2021 to Oct 26, 2021 Closing Date: this posting will remain open until all the vacancies are filled Job Summary: The Client Support Technician provides first tier problem diagnosis and response to calls from a variety of clients, monitors the IMAC perform queue throughout the province and installs basic software and moves hardware, assist with ID Admin Workstation create and modify requests. This position also provides on-site and remote information systems technology assistance and resolution of routine and non-routine problems. This position may also be responsible for maintenance of the Asset Database which enables the client to monitor which assets are allocated to Client Users. This position functions in a high-volume environment with diverse and high impact problems. Detailed accountabilities are available at the end of this posting. Position requirements: A. Driver’s License and regular access to vehicle B. Experience in the following: • Troubleshooting and resolving PC hardware and software issues, including Microsoft Windows Operating System issues. • Providing first level customer facing phone and email support. • Troubleshooting and resolving problems in a networked office environment, including a range of technology such as printers, computers, peripherals and mobile devices. • Creating and modifying workstations in Active Directory. Additional information for applicants: In order to be considered for this position, you must visit https://www.ismcanada.com/careers to complete a mandatory pre-screening questionnaire. Please make sure you provide detailed information as ISM cannot make assumptions about your qualifications. Your application must clearly demonstrate how you meet the education and experience as outlined in the Position Requirements section above. This position can be done virtually, however, the candidate has to reside in the Province of British Columbia, due to the union certification requirements.

Ad #
37493670
Posted
April 23, 2021
Expiry
May 23, 2021
Status
EXPIRED
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